PLEASE aware that this article is not written by me, but the respective writer as stated below and I am just sharing her entry to reach even more people out there.
I’m writing this based on my own experience, and the stories that my friends related to me. I’m writing as a medical officer in a busy teriary center hospital, which means I’m not a specialist, and neither am I a junior doctor/house officer. It also means that I have no power at all for decision making about human resource, buying of drugs and equipments, hospital bills, the service of other departments, my own pay or even the food I eat when I’m on call.
The only contribution I make towards the care of my patients is to care for them, with my knowledge and experience, as much as I can, with the most empathy, manners, efficacy and quality that I could give.
The only contribution I make towards the training of junior staff is by training myself rigidly, and then teach them all I know, with the little time I have in my hands (in addition to the job description – treating patients), be a good leader and example to them.
When I said “only”, it basically means there are others who could give greater contribution, or in other means. When I said “only”, it means that the hospital, the ministry of health, have their own responsibilities towards better care for the public.
It basically means that there are so many things out of my control, our control.
However the complains always landed on us, our juniors, the nurses and medical assistants (MAs).
So here you are. What the public doesn’t know.
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You may not know, that the doctor you waited for 2 hours in the clinic, is likely the very same doctor that has to attend the emergency department (ED) because of a case of heart attack. Or sometimes two or three cases of heart attack on one go. The thing is, this doctor may need to attend to another case who’s collapsed in the ward.